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Follow the links below to find material targeted to the unit's elements, performance criteria, required skills and knowledge

Elements and Performance Criteria

1. Plan for a wine tasting event
   • Identify potential health and safety in the workplace hazards and implement control measures
   • Source and interpret workplace information regarding procedures and regulations for conducting a wine tasting event
   • Identify characteristics and potential requirements of event participants to ensure event planning is relevant to group
   • Establish and confirm availability of required facilities
   • Record registrations of participants according to workplace procedures
   • Undertake pre-event organisation of resources and facilities
   • Liaise with security, technology and finance support services to ensure availability of systems
2. Prepare for product tastings
   • Establish products to be tasted according to specialised product tasting requirements of customers
   • Carry out appropriate background research for products planned for wine tasting event
   • Prepare work area including promotional and support materials for specialised product tasting
3. Conduct wine tasting event
   • Conduct event according to event plan, objectives and workplace procedures
   • Conduct product tasting according to workplace protocols and industry practices
4. Evaluate and assess performance
   • Encourage and review participant feedback about their expectations and level satisfaction associated with attending the event
   • Carry out self-assessment of performance in meeting customer expectations and personal and workplace objectives
   • Assess feedback to determine positive and negative aspects of the event conducted and consider for future events
   • Resolve concerns of participants and report problems according to workplace procedures